Tuesday, July 28, 2009

Woman, 28, told to prove age to buy pizza-cutter

A shopper was astonished when staff at Marks and Spencer demanded that she prove her age before she bought a pizza-cutter.

Jenny Palmer, 28, was asked for her ID at the checkout after she went to the retailer's Derby store to buy the £1.50 item. "I'm only two years off my 30th birthday and hardly look like I'm going to go out and physically harm someone," she said.

"I told the checkout woman I was buying it because I was moving into a new house, but she said her screen was telling her to ask for ID. I think she could have used some common sense. I can't believe I had to go through all of that just to buy a pizza-cutter, of all things."



M&S insisted its employee was right to demand proof of age from Ms Palmer under the 'Challenge 25' policy.

Staff are required to ask for identification from any customer who tries to buy alcohol or a bladed item and appears younger than 25.

A spokesman said: "Our policy is not to sell knives or bladed articles to persons under 18, and a pizza-wheel fits into to that category. We are a responsible retailer, and our customers expect us to be vigilant in providing blades if people appear to be underage."

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